Modules & service packages

The various modules and service packages support you in your project to use your machines and systems as efficiently as possible.


Put together the right concept for you from the modules listed below:

Production support

The production support includes the following:

  • Embedded Engineer
  • Support at the start of production
  • 24-hour service hotline
  • Process optimization and modification

Training & Coaching

The training & coaching includes the following:

  • User training
  • Expert training
  • consultation

Machine service

The machine service includes the following:

  • Maintenance
  • Maintenance
  • Repair
  • Inspection
  • Remote diagnosis
  • Consumable management

Service packages

With the service packages, we offer you services tailored to the needs of your company:

Basic package

With services from the basic package, we accompany you optimally at the start of your project A&E production plant and ensure that the transfer to your operating staff takes place properly.

Premium package

With the premium package, we guarantee reliable and efficient production with project A&E machines. Should a message appear that you cannot rectify yourself, we are there for you quickly - not only when the system is commissioned, but also during the further production process.

Content Basic Premium
Support at the start of production
Plant documentation
Regular inspection
User training
Expert training
Hotline & Service Center (24h)
Remote maintenance
Service technician available within 24 hours

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